/* assets/css/style.css - Ottertech Premium CRM Theme */

:root {
    /* Vibrant modern palette */
    --primary: #4f46e5;
    /* Indigo */
    --primary-hover: #4338ca;
    --primary-light: #e0e7ff;

    --secondary: #10b981;
    /* Emerald */
    --secondary-hover: #059669;

    --accent: #8b5cf6;
    /* Violet */

    /* Backgrounds */
    --bg-body: #f8fafc;
    --bg-surface: rgba(255, 255, 255, 0.85);
    /* Glassmorphism base */
    --bg-sidebar: #ffffff;

    /* Variables Customizables (Dark mode ready) */
    --text-main: #0f172a;
    --text-muted: #64748b;
    --border: #e2e8f0;

    /* Signals */
    --danger: #ef4444;
    --warning: #f59e0b;
    --success: #10b981;
    --info: #3b82f6;

    /* Typography & Utilities */
    --font-sans: 'Inter', system-ui, -apple-system, sans-serif;
    --radius-md: 0.75rem;
    --radius-lg: 1rem;
    --radius-xl: 1.5rem;
    --shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, 0.05);
    --shadow-md: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06);
    --shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, 0.1), 0 4px 6px -2px rgba(0, 0, 0, 0.05);
    --shadow-glass: 0 8px 32px 0 rgba(31, 38, 135, 0.07);
    --transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
    
    --sidebar-width: 260px;
}

* {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

body {
    font-family: var(--font-sans);
    background-color: var(--bg-body);
    color: var(--text-main);
    line-height: 1.6;
    -webkit-font-smoothing: antialiased;
}

/* =========================================
   Typography & Utils
   ========================================= */
h1,
h2,
h3,
h4,
h5,
h6 {
    font-weight: 600;
    line-height: 1.2;
    color: var(--text-main);
}

a {
    color: var(--primary);
    text-decoration: none;
    transition: var(--transition);
}

a:hover {
    color: var(--primary-hover);
}

.text-center {
    text-align: center;
}

.text-muted {
    color: var(--text-muted);
}

.text-danger {
    color: var(--danger);
}

.text-warning {
    color: var(--warning);
}

img {
    max-width: 100%;
    height: auto;
    display: block;
}

p, span, div, h1, h2, h3 {
    word-wrap: break-word;
    overflow-wrap: break-word;
}

.text-sm {
    font-size: 0.875rem;
}

.text-lg {
    font-size: 1.125rem;
}

.font-bold {
    font-weight: 700;
}

.mt-sm {
    margin-top: 0.5rem;
}

.mt-md {
    margin-top: 1rem;
}

.mt-lg {
    margin-top: 2rem;
}

.mb-sm {
    margin-bottom: 0.5rem;
}

.mb-md {
    margin-bottom: 1rem;
}

.mb-lg {
    margin-bottom: 2rem;
}

.ml-sm {
    margin-left: 0.5rem;
}

.py-lg {
    padding-top: 2rem;
    padding-bottom: 2rem;
}

.pb-md {
    padding-bottom: 1rem;
}

.pt-md {
    padding-top: 1rem;
}

.w-full {
    width: 100%;
}

.border-b {
    border-bottom: 1px solid var(--border);
}


/* =========================================
   Components (Buttons, Cards, Forms)
   ========================================= */
.btn-primary,
.btn-secondary,
.btn-danger {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 0.625rem 1.25rem;
    border-radius: var(--radius-md);
    border: none;
    font-weight: 600;
    font-size: 0.875rem;
    cursor: pointer;
    transition: var(--transition);
    outline: none;
}

.btn-primary {
    background: linear-gradient(135deg, var(--primary) 0%, var(--accent) 100%);
    color: white;
    box-shadow: 0 4px 14px 0 rgba(79, 70, 229, 0.39);
}

.btn-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(79, 70, 229, 0.23);
    background: linear-gradient(135deg, var(--primary-hover) 0%, var(--primary) 100%);
}

.btn-secondary {
    background-color: var(--bg-body);
    color: var(--text-main);
    border: 1px solid var(--border);
}

.btn-secondary:hover {
    background-color: var(--border);
}

.btn-danger {
    background-color: var(--danger);
    color: white;
}

.btn-danger:hover {
    background-color: #dc2626;
}

.btn-lg {
    padding: 0.875rem 1.5rem;
    font-size: 1rem;
}

.card {
    background: var(--bg-surface);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    border: 1px solid rgba(255, 255, 255, 0.5);
    border-radius: var(--radius-lg);
    padding: 1.5rem;
    box-shadow: var(--shadow-glass);
    transition: var(--transition);
}

.card:hover {
    box-shadow: var(--shadow-lg);
    transform: translateY(-2px);
}

.form-group {
    margin-bottom: 1.25rem;
}

.form-group label {
    display: block;
    font-size: 0.875rem;
    font-weight: 500;
    margin-bottom: 0.5rem;
    color: var(--text-main);
}

.form-stacked input,
.form-stacked select,
.form-stacked textarea {
    width: 100%;
    padding: 0.75rem 1rem;
    border: 1px solid var(--border);
    border-radius: var(--radius-md);
    background-color: #ffffff;
    font-family: inherit;
    font-size: 0.875rem;
    color: var(--text-main);
    transition: var(--transition);
}

.form-stacked input:focus,
.form-stacked select:focus,
.form-stacked textarea:focus {
    outline: none;
    border-color: var(--primary);
    box-shadow: 0 0 0 3px var(--primary-light);
}

.alert {
    padding: 1rem;
    border-radius: var(--radius-md);
    margin-bottom: 1.5rem;
    font-size: 0.875rem;
    font-weight: 500;
}

.alert-danger {
    background-color: #fef2f2;
    color: var(--danger);
    border: 1px solid #fecaca;
}

/* =========================================
   Layout & Scaffolding
   ========================================= */
.app-container {
    display: flex;
    min-height: 100vh;
}

/* Guest View (Login) */
.app-guest {
    min-height: 100vh;
    width: 100%;
    display: flex;
    overflow: hidden;
    background-color: #ffffff;
}

.app-guest .main-content {
    margin-left: 0 !important;
}

.app-guest .content-wrapper {
    padding: 0 !important;
    display: flex;
    flex-direction: column;
}

.split-login-container {
    display: flex;
    width: 100%;
    min-height: 100vh;
}

.login-visual-side {
    flex: 1.2;
    background: linear-gradient(135deg, #1e40af 0%, #3b82f6 100%);
    display: flex;
    flex-direction: column;
    justify-content: center;
    padding: 10% 8%;
    color: white;
    position: relative;
    overflow: hidden;
}

.login-visual-side::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background-image: radial-gradient(circle at 20% 30%, rgba(255,255,255,0.1) 0%, transparent 60%);
    pointer-events: none;
}

.visual-content {
    position: relative;
    z-index: 10;
}

.visual-logo-container {
    margin-bottom: 3rem;
}

.visual-content h1 {
    font-size: 4rem;
    font-weight: 800;
    line-height: 1.1;
    margin-bottom: 2rem;
    color: white;
}

.visual-content p {
    font-size: 1.25rem;
    line-height: 1.6;
    color: rgba(255, 255, 255, 0.9);
    max-width: 480px;
}

.visual-footer {
    position: absolute;
    bottom: 3rem;
    left: 8%;
    font-size: 0.875rem;
    color: rgba(255, 255, 255, 0.7);
}

.login-form-side {
    flex: 1;
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    padding: 4rem;
    background: white;
}

.login-form-container {
    width: 100%;
    max-width: 400px;
}

.login-form-container h2 {
    font-size: 2rem;
    font-weight: 700;
    margin-bottom: 0.5rem;
    color: #0f172a;
}

.login-form-container .subtitle {
    color: #64748b;
    margin-bottom: 2.5rem;
}

.login-form-container .brand-name-header {
    font-weight: 800;
    font-size: 1.5rem;
    margin-bottom: 4rem;
    align-self: flex-start;
    display: block;
}

.form-group-modern {
    margin-bottom: 1.5rem;
}

.form-group-modern label {
    display: block;
    font-size: 0.8rem;
    font-weight: 700;
    color: #475569;
    margin-bottom: 0.5rem;
    text-transform: uppercase;
    letter-spacing: 0.025em;
}

.input-modern {
    width: 100%;
    padding: 0.875rem 0;
    border: none;
    border-bottom: 2px solid #e2e8f0;
    font-size: 1rem;
    background: transparent;
    transition: var(--transition);
    outline: none;
    color: #0f172a;
}

.input-modern:focus {
    border-bottom-color: #1e40af;
}

.btn-login-modern {
    margin-top: 1rem;
    width: 100%;
    padding: 1rem;
    background-color: #0f172a;
    color: white;
    border: none;
    border-radius: 8px;
    font-size: 1rem;
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition);
}

.btn-login-modern:hover {
    background-color: #1e293b;
    transform: translateY(-2px);
}

@media (max-width: 1024px) {
    .login-visual-side {
        display: none;
    }
}

.login-card {
    background: rgba(255, 255, 255, 0.8);
    backdrop-filter: blur(25px);
    -webkit-backdrop-filter: blur(25px);
    border-radius: var(--radius-xl);
    padding: 3rem;
    box-shadow: 
        0 10px 25px -5px rgba(0, 0, 0, 0.05),
        0 8px 10px -6px rgba(0, 0, 0, 0.05),
        0 0 0 1px rgba(255, 255, 255, 0.8) inset;
    animation: slideUp 0.8s cubic-bezier(0.16, 1, 0.3, 1);
    border: 1px solid rgba(226, 232, 240, 0.5);
}

.login-header {
    text-align: center;
    margin-bottom: 2.5rem;
}

.brand-title {
    font-size: 2rem;
    font-weight: 800;
    background: linear-gradient(135deg, #1e293b 0%, #475569 100%);
    -webkit-background-clip: text;
    background-clip: text;
    -webkit-text-fill-color: transparent;
    margin-bottom: 0.5rem;
    letter-spacing: -0.025em;
}

.login-header p {
    font-size: 0.95rem;
    color: var(--text-muted);
}

.sidebar {
    width: var(--sidebar-width);
    background-color: var(--bg-sidebar);
    border-right: 1px solid var(--border);
    display: flex;
    flex-direction: column;
    position: fixed;
    height: 100vh;
    z-index: 40;
    transition: var(--transition), transform 0.3s ease;
    overflow-x: hidden;
}

.sidebar-hidden .sidebar {
    transform: translateX(-100%);
}

.sidebar-header {
    padding: 1.25rem 1.5rem;
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    gap: 0.875rem;
    overflow: hidden;
}

.sidebar-logo {
    width: 34px;
    height: 34px;
    min-width: 34px;
    flex-shrink: 0;
    object-fit: contain;
}

.sidebar-brand-text {
    display: flex;
    flex-direction: column;
    min-width: 0; /* Allow text truncate if needed */
}

.sidebar-header h2 {
    font-size: 1.1rem;
    font-weight: 800;
    line-height: 1.1;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    background: -webkit-linear-gradient(45deg, var(--primary), var(--secondary));
    -webkit-background-clip: text;
    background-clip: text;
    -webkit-text-fill-color: transparent;
}

.role-badge {
    display: inline-block;
    background-color: var(--primary-light);
    color: var(--primary);
    font-size: 0.75rem;
    font-weight: 600;
    padding: 0.25rem 0.5rem;
    border-radius: 9999px;
    margin-top: 0.5rem;
}

.sidebar-nav {
    padding: 1rem 0;
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
}

.nav-item {
    padding: 0.75rem 1.5rem;
    color: var(--text-muted);
    font-weight: 500;
    border-left: 3px solid transparent;
}

.nav-item:hover,
.nav-item.active {
    background-color: var(--bg-body);
    color: var(--primary);
    border-left-color: var(--primary);
}

.nav-danger {
    margin-top: auto;
    color: var(--danger);
}

.nav-danger:hover {
    background-color: #fef2f2;
    color: var(--danger);
    border-left-color: var(--danger);
}

.main-content {
    flex: 1;
    margin-left: var(--sidebar-width);
    display: flex;
    flex-direction: column;
    min-height: 100vh;
    transition: var(--transition);
}

.sidebar-hidden .main-content {
    --sidebar-width: 0px;
}

.top-header {
    height: 64px;
    background: var(--bg-surface);
    backdrop-filter: blur(12px);
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0 2rem;
    position: sticky;
    top: 0;
    z-index: 30;
}

.btn-icon {
    background: transparent;
    border: none;
    font-size: 1.25rem;
    color: var(--text-muted);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 40px;
    height: 40px;
    border-radius: var(--radius-md);
    transition: var(--transition);
}

.btn-icon:hover {
    background-color: var(--primary-light);
    color: var(--primary);
}

.user-greeting {
    font-weight: 500;
    color: var(--text-main);
}

.content-wrapper {
    padding: 2rem;
    flex: 1;
}

/* =========================================
   Dashboard Specifics
   ========================================= */
.dashboard-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-end;
}

.page-title {
    font-size: 1.875rem;
    font-weight: 700;
    letter-spacing: -0.025em;
}

.grid-cards {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
    gap: 1.5rem;
}

.client-dashboard-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 1.5rem;
}

.tickets-layout,
.ticket-view-layout {
    display: grid;
    grid-template-columns: 1fr 300px;
    gap: 2rem;
    align-items: start;
    margin-top: 1.5rem;
}

.col-span-2 {
    grid-column: span 2;
}

.stat-card h3 {
    font-size: 0.875rem;
    color: var(--text-muted);
    text-transform: uppercase;
    letter-spacing: 0.05em;
    margin-bottom: 1rem;
}

.stat-number {
    font-size: 2.5rem;
    font-weight: 800;
    color: var(--text-main);
    line-height: 1;
}

.stat-trend {
    font-size: 0.875rem;
    font-weight: 500;
    margin-top: 1rem;
    display: inline-flex;
    align-items: center;
}

.trend-up {
    color: var(--success);
}

.trend-down {
    color: var(--danger);
}

/* Animations */
.animate-fade-in {
    animation: fadeIn 0.5s ease forwards;
}

.animate-slide-up {
    animation: slideUp 0.6s cubic-bezier(0.16, 1, 0.3, 1) forwards;
    opacity: 0;
}

@keyframes fadeIn {
    from {
        opacity: 0;
    }

    to {
        opacity: 1;
    }
}

@keyframes slideUp {
    from {
        opacity: 0;
        transform: translateY(20px);
    }

    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Responsive */
@media (max-width: 768px) {
    .sidebar {
        transform: translateX(-100%);
    }

    .sidebar.open,
    .sidebar-active .sidebar {
        transform: translateX(0) !important;
    }

    .main-content {
        margin-left: 0;
    }

    .btn-icon {
        display: block;
    }

    .client-dashboard-grid,
    .tickets-layout,
    .ticket-view-layout {
        grid-template-columns: 1fr;
    }

    .col-span-2 {
        grid-column: span 1;
    }

    /* RESET de restricciones agresivas anteriores */
    body, .app-container {
        overflow-x: visible !important;
    }

    /* Transformar Tabla en Cards para Móvil (Verdadera Responsividad) */
    .data-table, 
    .data-table thead, 
    .data-table tbody, 
    .data-table th, 
    .data-table td, 
    .data-table tr { 
        display: block; 
    }

    .data-table thead tr { 
        position: absolute;
        top: -9999px;
        left: -9999px;
    }

    .data-table tr { 
        border: 1px solid var(--border); 
        border-radius: var(--radius-md);
        margin-bottom: 1rem;
        background: white;
        padding: 0.5rem;
        box-shadow: var(--shadow-sm);
    }

    .data-table td { 
        border: none;
        border-bottom: 1px solid #f1f5f9; 
        position: relative;
        padding-left: 45% !important; 
        text-align: right !important;
        font-size: 0.9rem !important;
        min-height: 40px;
        display: flex;
        justify-content: space-between;
        align-items: center;
    }

    .data-table td:last-child {
        border-bottom: 0;
        justify-content: center;
        padding-left: 0 !important;
    }

    /* Labels para las celdas dinámicos */
    .data-table td:before { 
        position: absolute;
        left: 1rem;
        width: 40%; 
        padding-right: 10px; 
        white-space: nowrap;
        text-align: left;
        font-weight: 700;
        color: var(--text-muted);
        font-size: 0.75rem;
        text-transform: uppercase;
        content: attr(data-label); 
    }
    
    .table-responsive {
        margin: 0;
        width: 100%;
        overflow-x: visible;
    }

    .content-wrapper {
        padding: 1rem !important;
    }

    .top-header {
        padding: 0 0.75rem !important;
        height: 60px;
    }

    .user-greeting {
        display: none; 
    }
}

/* =========================================
   Data Tables
   ========================================= */
.table-container {
    width: 100%;
    overflow-x: auto;
    border-radius: var(--radius-md);
    box-shadow: var(--shadow-sm);
    border: 1px solid var(--border);
}

.data-table {
    width: 100%;
    border-collapse: separate;
    border-spacing: 0;
    text-align: left;
    white-space: nowrap;
}

.data-table th,
.data-table td {
    padding: 1rem 1.5rem;
    border-bottom: 1px solid var(--border);
}

.data-table th {
    background-color: #f8fafc;
    color: var(--text-muted);
    font-size: 0.75rem;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    font-weight: 600;
}

.data-table tbody tr:last-child td {
    border-bottom: none;
}

.data-table tbody tr {
    transition: var(--transition);
    background-color: transparent;
}

.data-table tbody tr:hover {
    background-color: var(--primary-light);
    transform: translateY(-1px);
    box-shadow: var(--shadow-sm);
}

/* Badges */
.badge {
    display: inline-flex;
    align-items: center;
    padding: 0.25rem 0.75rem;
    border-radius: 9999px;
    font-size: 0.75rem;
    font-weight: 600;
    text-transform: capitalize;
}

.badge-primary {
    background-color: var(--primary-light);
    color: var(--primary);
}

.badge-secondary {
    background-color: #e2e8f0;
    color: #475569;
}

.badge-success {
    background-color: #d1fae5;
    color: var(--success);
}

.badge-warning {
    background-color: #fef3c7;
    color: var(--warning);
}

.badge-danger {
    background-color: #fee2e2;
    color: var(--danger);
}

/* Base button text for tables */
.btn-text {
    background: none;
    border: none;
    color: var(--primary);
    font-weight: 600;
    cursor: pointer;
    text-decoration: none;
}

.btn-text:hover {
    text-decoration: underline;
    color: var(--primary-hover);
}

/* Empty State */
.empty-state {
    text-align: center;
    padding: 3rem 1rem;
    color: var(--text-muted);
}

/* =========================================
   Chat Interface
   ========================================= */
.chat-container {
    display: flex;
    flex-direction: column;
    height: 600px;
    max-height: 70vh;
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    background-color: #f8fafc;
    overflow: hidden;
}

.chat-header {
    padding: 1rem 1.5rem;
    background-color: white;
    border-bottom: 1px solid var(--border);
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.chat-history {
    flex: 1;
    padding: 1.5rem;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 1rem;
    /* Soft pattern for background */
    background-image: radial-gradient(var(--border) 1px, transparent 1px);
    background-size: 20px 20px;
}

.chat-message {
    width: fit-content;
    max-width: 75%;
    padding: 0.75rem 1rem;
    border-radius: var(--radius-lg);
    font-size: 0.95rem;
    line-height: 1.5;
    position: relative;
    box-shadow: var(--shadow-sm);
}

.msg-text {
    word-break: break-word;
    /* Prevent overflow of long unwrapped text */
    white-space: pre-wrap;
    /* Maintain spacing */
}

.chat-message.sent {
    align-self: flex-end;
    background: linear-gradient(135deg, var(--primary) 0%, var(--accent) 100%);
    color: white;
    border-bottom-right-radius: 0;
}

.chat-message.received {
    align-self: flex-start;
    background-color: white;
    color: var(--text-main);
    border: 1px solid var(--border);
    border-bottom-left-radius: 0;
}

.chat-time {
    display: block;
    font-size: 0.7rem;
    margin-top: 0.5rem;
    opacity: 0.7;
    text-align: right;
}

.chat-input-area {
    padding: 1rem;
    background-color: white;
    border-top: 1px solid var(--border);
}

.chat-form {
    display: flex;
    gap: 0.75rem;
    align-items: flex-end;
}

.chat-textarea {
    flex: 1;
    resize: none;
    padding: 0.75rem 1rem;
    border: 1px solid var(--border);
    border-radius: var(--radius-md);
    min-height: 50px;
    max-height: 150px;
    font-family: inherit;
    font-size: 0.95rem;
    transition: var(--transition);
}

.chat-textarea:focus {
    outline: none;
    border-color: var(--primary);
}

.chat-send-btn {
    align-self: flex-end;
    height: 50px;
    padding: 0 1.5rem;
    border-radius: var(--radius-md);
}

/* Contact List Item (for admin view) */
.contact-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 1rem 1.5rem;
    border-bottom: 1px solid var(--border);
    transition: var(--transition);
    cursor: pointer;
    background-color: white;
}

.contact-item:hover {
    background-color: var(--primary-light);
}

.contact-item:last-child {
    border-bottom: none;
}

.contact-info {
    display: flex;
    flex-direction: column;
}

.contact-name {
    font-weight: 600;
    color: var(--text-main);
}

.contact-meta {
    font-size: 0.8rem;
    color: var(--text-muted);
}